8–12 hrs/wk
Night Desk
Replaces After-hours coordinator
Answers missed calls and DMs after 6pm, books or holds a consult, never diagnoses.

opelvme.com
The $47 operator playbook — free — from Anthony Perlas at opelvme.com. Then book a 15-minute discovery call. We build the automated system for you: OPELV Managed at $2,500/mo, starting at $25/mo.
8–18
humans in a real med spa — not 30 spare coordinators
20–30h
a week of badge work a robot should already own
$2,500
managed monthly — we build the system, you keep the injector

The method
Anthony Perlas built opelvme.com for one job: turn a med spa’s after-hours chaos into operators that book, follow up, and post. One promise. One playbook. Then a 15-minute discovery call if you want the system built for you.
The leak is not “we need more staff.” The leak is night DMs, day-35 Botox texts, no-shows, Google reviews, captions, and a website form that emails a black hole. That’s operator work. Operators do not call out. They also do not inject.
The eight
Hours are what a single-location practice actually leaks. Stand up one this week. The playbook tells you which. OPELV Managed stands up all eight.
8–12 hrs/wk
Replaces After-hours coordinator
Answers missed calls and DMs after 6pm, books or holds a consult, never diagnoses.
6–10 hrs/wk
Replaces Instagram sitter
Qualifies Botox, filler, laser, and membership inquiries in the first three replies.
4–6 hrs/wk
Replaces Retention coordinator
Texts Botox patients on day 35, filler on month 9, laser on the protocol cadence.
3–5 hrs/wk
Replaces Front-desk chase
Same-day recapture script plus a 24-hour and 2-hour reminder stack.
2–3 hrs/wk
Replaces Reputation person
Asks for a Google review 48 hours post-treatment. Routes complaints privately.
5–8 hrs/wk
Replaces Social intern
Turns one treatment photo into 7 platform-native captions. No medical claims.
3–4 hrs/wk
Replaces Content day producer
Weekly photo and video shot list so your injector is on camera for 18 minutes, not 3 hours.
4–6 hrs/wk
Replaces Form babysitter
Turns a website lead into a booked consult in under five minutes. First clinic to reply wins.
opelvme.com
The Med Spa AI Operator Playbook
Valued at $47 · yours free
15 minutes · 12 scripts · free tools
Anthony Perlas
Lead magnet
Get excited about AI on the page. Then we send the brief. Then you book the 15-minute discovery call — that’s how OPELV Managed starts.
15-minute operator install
One leak, one prompt, one live reply. The whole method.
$97
12 copy-paste scripts
Night desk, DMs, rebooks, no-shows, reviews, captions, shot lists, complaints.
$197
Free-tools stack
What to use this week. What not to buy. HIPAA-aware.
$47
Photo + video recipes
18-minute content day. CapCut timeline. Direction cards for whoever holds the phone.
$97
Website intake sequence
The 5-minute first reply. Because 78% of Botox leads go to the first human who answers.
$47
You pay nothing today.
Free stack
Free–$20/mo
Run every operator prompt. Save as a Project so your desk doesn’t start from zero each morning.
$0
Form → SMS in under 60 seconds. Day-35 drip. No-show texts. You do not need a new software budget for this.
$0
Inbox for IG + Facebook in one place. Your DM closer lives here.
$0
Reviews, photos, and the only local listing most patients trust. Pair with the review harvester.
$0
The video recipe in Chapter 3. Do not buy Premiere until you post weekly for 90 days.
$0
Story frames, membership cards, shot-list printouts. Keep type large. Keep claims small.
$0
Two consult slots, not a 40-option nightmare. Night Desk sends this link, nothing else.
Already paying
Source of truth for rebooks. AI drafts. The PMS stores. Do not run a second patient database in a spreadsheet.
The product
After the playbook, book a 15-minute discovery call. We design and run the automated system for your clinic — a more customized build than the scripts you can paste yourself. Plans start at $25/mo if you only want the weekly drop. The managed seat is $2,500/mo.
01
Operators on your desk, your DMs, and your rebook calendar. Built, then handed to your people.
02
A clinic voice. Not a trending-audio farm. Captions, cadence, and the DMs that become deposits.
03
Rooms, injectors, still life. Color-true. No mall lighting. Assets your ads can actually use.
04
18 minutes on the floor, a week of posts. Mute-friendly, claim-safe, neighborhood-specific.
05
Treatment pages that convert. Fast, quiet, expensive-looking. Forms that hit a phone in 60 seconds.



Questions
Straight answers from Anthony Perlas. No TED-talk voice.
No. A real med spa has maybe 8–18 humans, not 30 spare coordinators. You have unfilled shifts and robot work wearing a name badge. We automate the badge, not the injector.
The playbook assumes you keep PHI in your PMS, not in a chat window. Operators draft. Humans send anything clinical. Complaints go to a phone. That’s the line.
Keep them if they make you money. This is for the 30 hours they don’t touch: DMs at 9pm, day-35 texts, the content day that never happens. $25/mo for the weekly drop. $2,500/mo if you want Anthony to build the system.
Because that’s what this document is worth as a working brief. You don’t pay it. You give a name and an email so we can send it to you and not to a fake inbox.
The playbook downloads and opens on this site. Next step is a 15-minute discovery call. If we both say yes, OPELV Managed is $2,500/mo — we build the automated system for your clinic.
Owners, medical directors, and office managers who can fund marketing. If you’re still bartering facials for Instagram, this will feel expensive. It should.

You’re behind the clinic that answered the DM at 9:14pm. Unlock the $47 brief. Then book fifteen minutes with Anthony.
Anthony Perlas · (310) 666-6179 · opelvme.com
Book the discovery call